EMO is a local marketing agency. We help brands engage with customers and communities at a local level. Why? Because it delivers better results.

Local marketing has changed. Modern digital technologies have made ‘localisation' commercially viable.

Any programme of activity for your national brand can now be cost- effectively targeted and enhanced on a bespoke, store-by-store basis.

The result? Your network's local targeting improves. Local marketing wastage is eradicated. The customer experience improves. Local, first-person relationships are formed. Local word-of-mouth improves. Your network engages better, finding its voice and motivation. Brand compliance improves. Staff feel empowered and connected to the national operation.

Customer data starts getting taken seriously at a local level. Genuine, local community partnerships are formed.

Our work makes important gains on every one of these measures. More significant is the sustainability of this growth - when an outlet starts taking local customer engagement seriously, reputation quickly spreads.

Today, we have proved that through the application of a little data intelligence, we can frequently deliver that elusive 'step-change' in operational performance.

Because unlike other agencies, we focus on when customers choose to act.

How do we do this? Discover a new way of working.